Requests
Manage employee requests with SLA tracking
Avg Satisfaction
4.4
SLA Breaches
3
Open Requests
13
Resolved This Month
5
Annual Leave Extension
HighPendingRequesting to extend my annual leave by 2 additional days due to flight delays.
Salary Certificate Request
HighPendingNeed salary certificate for bank loan application at Emirates NBD.
Email Access Issue
UrgentPendingCannot access Outlook email since this morning. Getting authentication error.
Comp-Off Leave Request
LowPendingApplying for comp-off leave on Feb 20 for working on National Day.
New Laptop Request
MediumPending SLA BreachedCurrent laptop is over 4 years old and running very slow. Requesting replacement.
NOC for Part-Time Work
MediumPendingRequesting NOC to take up part-time teaching position at university.
Parking Card Request
LowPendingNew joinee - requesting building parking card for HQ office.
Address Update
LowPendingMoved to new apartment. Need to update address in HR system and visa records.